Designing Healthcare Software for the Department of Veterans Affairs

While working at Accenture, I was given the opportunity to lead Visual Design for the new version of the Enterprise Health Management Platform of the Department of Veterans Affairs​​​​​​​.

Healthcare software has many intricacies that have to be taken care of. Patient Safety and HIPAA regulations make it pretty difficult to create a loose and open User Experience. Then, there's the fact that all government software has to be 508 compliant, which adds a new layer of complexity atop of the strict rules already present.

This is one of the most successful products i have ever design, cause it represented winning a re-compete contract for almost 300 million dollars for Accenture.

Here I walk you through the specifics of the project.

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David Linke

David Linke

UX Professional, User Advocate and Product Developer.